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DEPARTMENT Q+A
Real questions from other shoppers, answered by boutiques who know the details.
is this for a single earring or a pair?
017
Single
What's the length of the necklaces and how much is it adjustable by?
017
End to end 16” total length. Adjustable by 2” via loops in increments of 1/6”
I have a question about the Two way hearts earrings , are they a pair of earrings?
017
It is a single, not a pair
Is this 14”?
017
Correct, the furthest it can be adjusted is 14 inches
Is this earring the complete earring like the first photo on the woman?
017
yes
Hello. What size is the above bracelet? I have a 6” wrist.
017
yes
Hi! Is this ring silver or gold? Pics looks silver but color says gold. Thanks!
017
brass plasted white gold
Hello! What is the max length of this necklace?
Thank you!
017
39.5 cm
This earring sold by one piece or one set?
017
one piece, thanks
Hi! I ordered already. Sorry, the silver part of necklace is 925 silver right? And the gold part is brass part and white gold plated. Is that correct? I just need to know to check for reactions . I'm usually ok but just in case.
017
yes
Ok! Also is that brass part solid brass or brass plated?
017
brass part and white gold plated
Hello! I see you are in Vancouver. Where is your stockist?
017
Website
Is this safe for everyday wear and use? Safe for showering in?
017
SHOULD TAKE IT OUT WHEN SHOWERING