The Row
The Row was established in 2006 by Ashley Olsen and Mary-Kate Olsen. Focusing on exceptional fabrics, impeccable details, and precise tailoring, the house combines a timeless perspective with subtle attitudes which form an irreverent classic signature. The Row’s collectsions also explore the strength of simplistic shapes that speak to discretion and are based on uncompromising quality.
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The Row Q+A
Real questions from other shoppers, answered by boutiques who know the details.
Do you have a measurement?
Height and width please thank you
LEISURE CENTER
6.5 x 6.5 x 11 in.
Hi
Can i have the specific item number for this jean to verify the color?
CHICUN
Dear the style item number is 6525-W3809.
Thank you. Going to place the order. If you can help me out with the declared value, I’d greatly appreciate it. Thanks!
LEISURE CENTER
Sure.
Thank you for your responses. One last question, is the 39 in perfect brand new condition, including the box? I just purchased one for full price just to try on the size and the condition it came in was horrid. Thanks again
LEISURE CENTER
We only sell brand-new products. The shoebox and packaging are all new as well, so please rest assured.
What are the customs clearance fees? And how much can you reduce the declared value?
LEISURE CENTER
Let’s assume the value of the shoes is 516 USD (based on the current exchange rate). The estimated duties and fees would be as follows:
Item Amount (USD) Notes
Product Value ~$516
15% Duty ~$77.4 Higher estimate
+ Customs Clearance Fee (estimate) $20–$50
Will I have to pay extra duties/customs in USA?
LEISURE CENTER
Yes, The Row products are made in Italy, and the duties are approximately 15%, plus there are customs clearance fees. Of course, we can try to lower the declared value in order to reduce the tax cost.
Hello, just wanted to confirm this bag is brand new? Sorry I know it’s a stupid question but wanted to confirm because it’s on sale.
LEISURE CENTER
Yes, it is a brand new item.
pls email me when 38 is back in stock
LEISURE CENTER
Sorry, this item is currently out of stock. We will restock it as soon as new inventory arrives.
Hi sorry - you mentioned it is priced below $800 but it is actually priced at $806 USD. Therefore it will be charged with import duties? Thanks
LEISURE CENTER
We can declare the item at a value below $800 USD to avoid incurring customs duties.
Is there import duties on this if shipping to the USA? I don’t see them at checkout but don’t want to be surprised after the fact. Thanks
LEISURE CENTER
This item is priced under $800 USD, so it will not be subject to customs duties when shipped from Canada to the U.S.
Hi! What size is the model wearing? Thanks! Xx
LEISURE CENTER
Size S.
Is this shirt the carpazi?
Aeri Studio
Hello,
The brand of this item is THE ROW.
Hi there can I please have shoulder and bust measurements. New to this brand so not sure medium is large enough it looks like a fitted cut I’m a 38-40 bust
SV77
Hi
Shoulder 41 cm
Bust 44 cm
What are the waist and hip measurements?
SV77
The waist is 76 cm in circumference. And the hips are 82 cm in circumference.
Hi is this the large size? It looks like the small one but its the price of the large one so I am confused!
Mona Moore
Hi ! :)
Yes, This is the large size.
Let me know if you have any other questions.
Love, The Monas
Hi there,
I hope this message finds you well.
I am just wondering about the colour of this item. Is it Navy Blue or Green? The colour above says blue, but the description says green...
Thank you.
Kind regards,
Luke
SV77
Hello!
Thank you for your question. This is a tricky colour, a blue with a tint of green and green with a tint of navy. The hue depends on the light really.
We can make some daylight photos for you if you wish.
Please, let me know if you have any further questions
could you provide the insole measurement of this shoe?
Thanks
Mona Moore
Hi!
Measurement of the insole for size 40 is about 10.5 inches
The size 39 is about 10
Is the color bone white or a nude/ivory/beige
Mona Moore
Hi there! The footbed is a natural beige, the thong straps are a bone white.
Please, Tell me the size of the coat the model wears.
SV77
Hello!
The model is 178 cm and wears size 4.
Please, let me know if you have any other questions.
Hi, is this black or dark brown?
Mona Moore
Its a very dark brown!